This is the second part of the article, “How Hospitals Can Benefit from Hosted Desktops.”
Hosted desktops are easy to manage and maintain
Hosted desktops allow the IT employees of large hospitals to avoid having to spend all of their time traveling to and maintaining hundreds of different end-user devices.
Your hosting provider may handle many aspects of the IT management and support of your hosted desktops for you.
For example, Iron Orbit includes 24/7/365 monitoring, patch management, data backups, disaster recovery, and 24/7/365 technical support with all of our hosted desktops. Iron Orbit also purchases, sets up, and maintains (and, if necessary, replaces) all of the hardware and software that we use to deploy your hosted desktops. We’ll also handle the deployment of your hosted desktops for you, as well as the installation of any applications and the scaling up or down of any aspect of your existing hosted desktops (vCPUs, RAM, and storage space).
By adopting hosted desktops, hospitals can switch to using thin clients as their standard end-user devices instead of desktop or laptop PCs. Thin clients are easier and less costly to maintain than PCs because they’re more durable physically (mainly because they use flash drives or don’t have a local storage drive at all instead of fragile spinning-disk hard drives) and because they make it difficult for users to store files or install applications on the local drive (which can introduce vulnerabilities into your IT and increase the likelihood of malware infections, security breaches, and data loss).
Adopting hosted desktops makes PCs and tablets easier to maintain, too, since, as we’ve mentioned, hosted desktops don’t store any data on the local device, are updated and backed up automatically by the hosting company, and are processed and stored on the hosting company’s servers, so how well you maintain the end-user devices won’t really affect the performance of your hosted desktops.
Hosted desktops can increase productivity and employee satisfaction
Hosted desktops make it easier for hospital employees to access their work-related applications and files.
They can be accessed from anywhere with any Internet-connected computer, tablet, smartphone, or thin client.
As a result, hospital employees can access their own hosted desktop from any computer terminal at the hospital (not just from the PC at their desk). They can also access their hosted desktops from company-supplied tablets and lightweight laptops that they carry with them as they move from room to room, instead of having to push around a “computer on wheels” or log in to a new terminal in each room.
Hosted desktops are reliable
Many hospitals operate around-the-clock and require 24/7/365 access to their IT resources. Downtime is also less acceptable for hospitals than it is for other kinds of businesses, since even slight delays (as a result of medical records or test results being unavailable, for example) can result in significantly worse outcomes for some patients, especially ones seeking emergency care.
With hosted desktops, hospitals don’t have to worry about their IT assets ever being unavailable.
Hosted desktops are reliable because hosting companies protect them from downtime and data loss with measures such as 24/7/365 monitoring and maintenance, data backups, redundant hardware, Internet, and power, environmental controls (redundant HVAC, raised flooring, and smoke alarms and fire sprinklers at their datacenters), and backup power (uninterruptible power supplies and diesel generators).
To sign up for hosted desktops today, hospitals should contact their preferred hosting provider.